If there are no sensitive issues involved, it’s a good idea to use emails to communicate information beforehand, taking care to respect cultural differences when addressing people (for example, the use of first names in the US, and titles in Austria).īe sure to follow your emails with telephone or face-to-face communication, especially when cooperating with cultures with high person orientation. British people might use humor, whereas Chinese colleagues may want to check with the group or boss before responding. Small talk can be very important for Americans to build relationships. ![]() ![]() Let’s look at how different cultures might approach this kind of communication - perhaps Brazilian people need some personal contact before acting or would like to know the benefits of providing information. However, sometimes problems can arise when participants don’t know what to expect from each other. Telephone conferences can be very effective in improving business communication and cooperation within international companies. So we’ve outlined a few examples of cultural differences in communication and how they become apparent in the workplace, along with some easy tips on how to better understand your international peers. It can be difficult to find common ground with people from other countries, especially when their customs and business practices seem so different from your own.
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